Terms & Conditions

These Terms of Service (“Terms”) govern your use of the UrbanServe website and services. By accessing or using our website or requesting a service, you agree to be bound by these Terms.

 

UrbanServe is a platform that connects customers with independent local service providers for services such as house cleaning, car detailing, lawn care, pressure washing, junk removal, and other related services. UrbanServe facilitates booking, coordination, and communication between customers and service providers but does not directly perform the services listed on the website. All services are carried out by independent third-party providers.

 

All service providers on UrbanServe are independent contractors and are not employees, agents, or representatives of UrbanServe. While we strive to work with reliable and experienced professionals, UrbanServe does not guarantee the quality, safety, or legality of the services provided. Any agreement for services is ultimately between the customer and the service provider.

 

By booking a service through UrbanServe, you agree to provide accurate and complete information. Pricing may vary depending on the scope, location, and complexity of the requested service. UrbanServe may collect payments, deposits, or fees on behalf of service providers, and all payments made through the platform are subject to the terms provided at the time of booking.

 

Cancellation and refund policies may vary depending on the service provider and the specific service booked. Customers are responsible for reviewing any applicable cancellation terms at the time of booking. UrbanServe reserves the right to issue refunds, credits, or adjustments at its discretion in the event of service issues or disputes.

 

To the fullest extent permitted by law, UrbanServe is not liable for any damages, losses, or issues arising from services performed by independent providers, including but not limited to property damage, personal injury, delays, missed appointments, or unsatisfactory service quality. Any claims related to the performance of a service must be directed toward the service provider. In no event shall UrbanServe be liable for any indirect, incidental, or consequential damages, and any total liability shall not exceed the amount paid for the service in question.

 

By using UrbanServe, you agree to provide accurate information, ensure safe and reasonable working conditions at the service location, treat service providers respectfully, and comply with all applicable laws and regulations.

 

UrbanServe operates within the Greater Toronto Area and surrounding regions, and service availability may vary based on location, provider availability, and demand. We do not guarantee that a service provider will always be available for every request.

 

Our website may utilize third-party platforms such as Wix, payment processors, and communication tools. UrbanServe is not responsible for the policies, practices, or performance of these third-party services.

 

UrbanServe reserves the right to modify, suspend, or discontinue any part of the website or services at any time without notice. We also reserve the right to refuse service, cancel bookings, or terminate access to our platform at our discretion, including in cases of misuse, fraud, or violation of these Terms.

 

We may update these Terms of Service at any time, and continued use of the website after changes are posted constitutes acceptance of the updated Terms.

 

If you have any questions regarding these Terms of Service, you may contact us at manuelpaonessa23@gmail.com. UrbanServe proudly serves customers across the Greater Toronto Area.